Support & Matchday Guidance

Frequently Asked Questions

Everything you need to know about purchasing football tickets, Airtel Money payments, instant QR-code SMS delivery, and stadium gate verification across Malawi.

Need Instant Matchday Assistance?

Serve All Solutions Limited Support Desk

Our support team operates during Malawi business hours and provides active matchday emergency ticket resolution at all major stadiums.

Matchday Ticketing Help Desk

Get Instant Fan Support

Need urgent help with an Airtel Money transaction, missing QR code pass, or stadium gate verification? Reach our dedicated Lilongwe support team below.

GATE DESK ACTIVE < 15 min avg response
Direct Assistance Channels
Serve All Solutions Limited ticketing specialists stand ready for matchday resolution across Malawi.

Matchday Priority Hotline

+265 888 00 00 00 / +265 999 00 00 00

Live support available on Airtel Money and T-Pin matchdays

Official WhatsApp Desk

+265 888 00 00 00 (Chat Only)

Instant ticket verification & SMS QR dispatch

Physical Gate Resolution Booths

Bingu National Stadium & Kamuzu Stadium

Open 4 hours before kickoff at Gate 1 and Gate 4

Airtel Money & E-Ticket Fast Check

If your money was deducted but your QR pass has not arrived via SMS or email, please include your 6-digit transaction ID in the form. Our gate database reconciles within 180 seconds.

Official Partner: Serve All Solutionssasmw.com
Support Inquiry
Ticket ID Support
Complete the details below and an SASMW ticketing specialist will prioritize your case.
Malawi-standard ticketing encryptionMWK Support 24/7